Shipping policy

1.    Processing Time: Orders are processed within 5-10 business days. Please note that orders are not shipped or delivered on weekends or holidays.
2.    Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
3.    Customs, Duties, and Taxes: The recipient is responsible for any customs and taxes applied to the shipment. We are not responsible for any delays caused by customs or other authorities.
4.    Damages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
5.    Returns Policy: Our returns policy is available on our website. Please review the policy to understand the criteria and process for returning items.